A Rose by Any Other Name…
“A rose by any other name would smell as sweet.” – William Shakespeare It’s that time of year when I check-in on all those resolutions, transformations, and brave goals that I set to achieve in the New Year. As a Change Consultant, I have a…
Read MoreChange Management for Tough Times
How can organizations thrive during change, when individuals must navigate with urgency, unpredictability, complexity, and overall tough times? I have pondered these questions since the start of the pandemic, when we all began to experience change at home, school, work, restaurants, gyms, and pretty much…
Read MoreDoing Organizational Change Management Remotely
“Change is hard at first, messy in the middle, and gorgeous at the end.” –Robin Sharma For most organizations, teams are facing a flurry of change in 2020 – not just technology and business changes, but also lifestyle changes due to the pandemic and working…
Read MoreLeveraging Technology in the COVID-19 Pandemic
Highlands Consulting helps government clients manage digital transformation. There’s an image floating around LinkedIn and Twitter asking people “Who led the digital transformation of your company? 1. CEO; 2. CTO; or 3. COVID-19?” Many of us might circle answer #3. Change was hard before the…
Read MoreAchieving Agile Success in the Public Sector
As the Agile Methodology continues to gain momentum in the public sector, we’ve put together a list of insights to help make your next Agile project a success. Initial Scope. Many of us rush straight into software development…because it’s Agile. But the most important step…
Read MoreEmbracing Change at the PegaWorld Conference
Last month, Eric Norton and I attended Pega’s annual conference, PegaWorld2019, along with 5,000 professionals from across the globe. Pega is an innovative platform that has automated business processes for large and small organizations, including a growing number of State of California departments. Highlands Consulting’s…
Read More5 Ways to Manage Your Emotions During a Change
Maybe your organization’s big audacious goal involves changing technology and processes. Or perhaps you set some ambitious personal goals and are in the throes of marathon training or dieting. Whenever change is involved, some good, bad, and downright ugly emotions are bound to turn up.…
Read More5 Steps to Achieve Your New Year’s Resolution
In the business world, 70% of new initiatives fail, resulting in the frustration of going over budget, being late, and/or not delivering expected benefits. Unfortunately, we experience the same transitional heartburn in our personal lives. Over 70% of “resolvers” successfully change through the first week…
Read MoreACMP NorCal Change Symposium
A powerful energy flowed through the conference room in San Mateo, where approximately 100 change management professionals and 10 presenters gathered for the ACMP Northern California Chapter’s Change Symposium. It was a fun and eventful day, filled with engaging presentations and delightful conversations. We even…
Read MoreThe Six Core Concepts of Business Analysis
In my current role as an acquisition consultant, I am helping California agencies plan and procure new information technology solutions. Starting with a structured approach to business analysis has set the stage for success. The Business Analysis Core Concept Model (BACCM™), developed by the International Institute…
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