Business Process Automation with Pega
Highlands Consulting applies our business process expertise to help government agencies build new systems in real-time – immediately improving case management, workflow, approvals, and reporting.
Pega for Government starts and ends with the business users, by defining common assets that can be reused across multiple applications to meet program needs. Pegasystem’s patented architecture and design dashboards enable rapid development in a fraction of the time and cost.
How We Help
As an approved Pega Business Partner, Highlands Consulting provides experienced government consultants who are also Certified Pega Business Architects (CPBAs) and Certified Pega System Architects (CPSAs). We work hand-in-hand with client program managers and staff to design and build applications using process-based techniques. We facilitate interviews by asking: What processes are common? What processes are specialized? What are the process flows? What are the required outcomes?
What Makes Us Different
Since our inception in 2002, we have helped government agencies meet their complex business and regulatory needs. We have provided organizational change and process consulting for many complex system implementations. With Pega, we apply both our business and technology expertise to empower program staff throughout design, resulting in a solution that meets exact expectations and is readily adopted by users.
California State Water Resources Control Board
California Department of Public Health