Tag: culture

3 Success Factors for Virtual Process Improvement Teams

Working remotely isn’t always easy, especially during real-time business process improvement (BPI) efforts involving many stakeholders. In the past year, we’ve evolved three success factors for facilitating BPI sessions virtually: Take time to scope the effort to avoid rework. Though it can be tempting to…

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Focusing on Our Strengths

At Highlands, we have a passion for learning. In fact, it’s one of the top five values we share as a firm. Each of us has a yearly training stipend to grow in our chosen areas, but to kick off 2021 we came together as…

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Connecting Digitally – Together Mode in MS Teams

These days it’s easy to feel disconnected, especially if you are working from home full-time. Gone are the casual hallway conversations, replaced by days filled with virtual meetings. As wonderful as it is to see other people (even digitally), virtual meeting fatigue is common. To…

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What’s Measured Gets Done

 “If you don’t know where you’re going, any road will take you there.”–  Lewis Carroll In business, clear goals matter. When done well, a written strategic plan is both a path forward and a roadmap to help achieve an organization’s mission. That’s why our team…

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Trees for a Cause

Highlands Consulting continued its tradition of donating decorated Christmas trees to the Sacramento Children’s Home this week. We organized into teams, brainstormed ideas, decorated the trees, and invited impartial judges to vote for the best tree! We were able to put our competitive instincts to…

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Team Bonding Fun

In March, the Highlands Consulting team enjoyed a group retreat to celebrate recent successes and join in some team bonding fun. Catching a break from the rain – for the most part – we spent the afternoon at Safari West, a 400-acre wildlife preserve in…

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5 Ways to Manage Your Emotions During a Change

Maybe your organization’s big audacious goal involves changing technology and processes. Or perhaps you set some ambitious personal goals and are in the throes of marathon training or dieting. Whenever change is involved, some good, bad, and downright ugly emotions are bound to turn up.…

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O Tannenbaum!

Highlands Consulting donated five Christmas trees to the Sacramento Children’s Home this week. To make things fun, we divided into teams to decorate the trees and had an internal competition before donating them. It turns out we’re a pretty competitive group, at least when it…

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Showing that We Care!

During this holiday season, legendary UCLA basketball coach John Wooden’s words come to mind: “Seek opportunities to show you care. The smallest gestures often make the biggest difference.” Since our founding in 2002, Highlands Consulting has embraced this philosophy and made it an essential part…

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Manage Your Way to the Marathon Finish Line!

A few years ago, I set my sights on the California International Marathon. At that point, the longest race I’d ever done was a 5K, so getting ready in just six months seemed daunting. But I quickly realized that preparing for and running a marathon…

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