IT Planning & Analysis

Because our consultants have extensive system implementation experience, we know how to identify and mitigate potential downstream risk.

Highlands Consulting has assisted more than 35 clients with successfully planning and analyzing technology solutions.

Focused on the End Goal: User Adoption

Our IT Planning Methodology (ITPM) has been refined over many years. Because any new technical solution represents change to people, processes, and systems, our ITPM focuses heavily on how a new system will impact business processes. We integrate our Organizational Change Management (OCM) methods, with the ultimate goal of user adoption to the system.

To that end, Highlands Consulting provides a range of IT planning and analysis services:

  • Analyze both business and technical needs, short- and long-term
  • Distill needs into high-level business requirements
  • Research and analyze solution alternatives, with no product bias
  • Recommend tailored approach, such as phased, iterative, waterfall, and/or agile
  • Develop detailed budget estimates and what-if scenarios
  • Help justify and secure funding for the desired solution

Also, our ITPM complies with the California Department of Technology (CDT) Project Approval Lifecycle (PAL) guidelines. We were one of the first firms to help our State clients achieve approval of PAL Stages 1 and 2, involving business case development, business analysis, alternatives analysis. Read more about our services in support of PAL Stages 3 and 4.

What Makes Us Different

In contrast to other firms who focus heavily on technical products and architecture, Highlands Consulting approaches IT planning and analysis from both a business and technology perspective. Our ITPM provides a strong foundation for future project phases, and ultimately successful user adoption.

Example Clients

California Department of Social Services, California Department of Pesticide Regulation, Office of Environmental Health Hazard Assessment, California Student Aid Commission, Department of Education, State Water Resources Control Board.