Blog
We enjoy sharing our experiences through blogs posts, as we continuously seek new ways to serve our clients.
I recently completed the Prosci Change Management Certification course, and it was an eye-opening experience in every sense. I gained practical strategies, explored the ADKAR model, and discovered just how essential the human side of change is to success. Here are three key insights that…
The Highlands Consulting Group proudly supports our local community, and one of the most impactful ways we do this is by championing the work of Sacramento CASA (Court Appointed Special Advocates). Earlier this month, we were honored to sponsor their annual crab feed, an event…
Highlands Consulting was honored to sponsor a table at last month’s Martin Luther King Jr. Celebration Event at Sacramento State University. This meaningful event brought together a diverse group of community members including students, educators, religious groups, elected officials, law enforcement, and business leaders. It…
How often do you attend a meeting purely out of habit without thinking about the reason why? Standing meetings sound like a good idea when scheduled but they don’t always age well. At the start of the new year, our project management office took time…
As Jessica Clark shared in a recent blog post, Highlands Consulting was recently recognized by the Sacramento Business Journal as one of the area’s Best Places to Work in 2024. I attribute this recognition to many factors including the interesting work we do, the support…
Highlands Consulting is providing strategic communication services on the CWS-CARES project. CWS-CARES stands for Child Welfare Services – California Automated Response and Engagement System. It replaces the existing statewide 30+ year old California Child Welfare Services/Case Management System (CWS/CMS) with a Comprehensive Child Welfare Information…
Each January, the Highlands team meets to revisit our strategic plan and brainstorm new action items for the year. We are empowered to suggest ideas that we want to implement, such as best practice research, group trainings, and community events. One such action item was…
The American River Parkway is the Sacramento region’s most valued natural resource. The Parkway includes the Lower American River, which stretches 23 miles long and covers 4,800 acres, supporting hundreds of species of fish, wildlife, and natural vegetation. The Parkway is a critical asset to…
The California State Transportation Agency (CalSTA) has embarked on an ambitious project to transform transit in California. The Transit Transformation Task Force (TTTF) will develop policy recommendations to grow transit ridership, improve the transit experience, and address long-term operational needs. This effort is guided by…
Ambiguity is a common challenge in the consulting world, as our clients’ needs are ever-changing and often unpredictable. Ambiguity can arise from unclear goals, conflicting expectations, incomplete information, and/or vague outcomes. How do we cope with ambiguity? One way to succeed in ambiguous situations is…