Implementation

Highlands Consulting offers project management and implementation services that deliver our clients’ projects on time and within budget.

Because nearly all of our consultants come from global system integrators or “Big 4” consultancies, they have many years of experience implementing large statewide systems that affect thousands of users. We have helped our clients implement a variety of solutions, such as:

  • Digital Services
  • Software as a Service (SaaS)
  • On-Premises and Cloud-based Solutions
  • Commercial Off the Shelf (COTS)
  • Enterprise Resource Planning (ERP)
  • Dashboard / Portfolio Tools

We have also stayed ahead of the curve with emerging methods, such as Agile and Design Thinking. With structured techniques, templates, and tools, we help our clients follow the most appropriate aspects of Agile given the project size and organizational readiness. Utilizing Agile, particularly in a government environment, offers unique opportunities for operational efficiencies and new responsibilities. We provide clear direction on which business scenarios Agile methods are most effective. A majority of our consultants are Certified Scrum Masters (CSMs) and/or Certified SAFe Agilists.

Lastly, we know how to manage the many moving parts of an implementation. All of our consultants are certified Project Management Professionals (PMPs) and comply with each client’s standards, such as the State of California Project Management Framework (CA-PMF).

What Makes Us Different

Our consultants recognize that true implementation success goes far beyond monitoring a work plan, issues database, or risk register. We delve into the business process details to help our clients implement all aspects of a new technical solution – with the ultimate goal of user adoption.

Example Clients

California Department of Health Care Services, California Office of Statewide Health Planning and Development, Covered California, CalPERS, CalSTRS.