Implementation

Highlands Consulting offers project management and vendor management to help our clients realize successful system implementation.

Our senior-level consultant average more than 15 years’ experience managing large statewide systems that affect thousands of users. We have helped our clients implement a variety of solutions, such as:

  • Software as a Service (SaaS)
  • Platform as a Service (PaaS)
  • Infrastructure as a Service (IaaS)
  • On-Premises and Cloud-based Solutions
  • Commercial Off the Shelf (COTS) Solutions
  • Business Process Automation Tools
  • Dashboard / Portfolio Management Tools

We have also stayed ahead of the curve with emerging methods and tools, such as Agile Development. With structured techniques, templates, and tools, we help our clients follow the most appropriate aspects of Agile given the project size and organizational readiness. A majority of our consultants are Certified Scrum Product Owners (CSPOs) or Certified Scrum Masters (CSMs).

Lastly, we know how to manage solution vendors/integrators throughout implementation to ensure business requirements are met and tested. All of our managers are certified Project Management Professionals (PMPs) and comply with additional standards, such as the State of California Project Management Framework (CA-PMF).

What Makes Us Different

Our consultants recognize that true implementation success goes far beyond monitoring a work plan, issues database, or risk register. We delve into the business and technical details to help our clients implement required functionality – with the ultimate goal of user adoption.

Example Clients

California Department of Public Health, California Department of Health Care Access and Information, CalSAWS, California Department of Social Services, California Department of Water Resources, California Department of FI$Cal, Covered California, CalPERS, CalSTRS.