Since 2000, Will has performed in both technical and business roles, with a focus on project management, organizational change management, and business process improvement. Prior to joining Highlands, Will was a system integration consultant at Accenture. Experienced in all aspects of project planning and implementation, he is skilled at communicating with program and technical stakeholders. Will is a certified Project Management Professional, Certified Scrum Master, Rapid Process Improvement Facilitator, and is also certified in the Prosci Change Management methodology. Will earned a Bachelor of Arts in Journalism from Rutgers University.