Author: Abby Darrah

Shining Bright at the 2024 CWDA Conference

Highlands Consulting is providing strategic communication services on the CWS-CARES project. CWS-CARES stands for Child Welfare Services – California Automated Response and Engagement System​. It replaces the existing statewide 30+ year old California Child Welfare Services/Case Management System (CWS/CMS) with a Comprehensive Child Welfare Information…

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Happy Lunar New Year!

As part of a State IT project with over 1200 team members, I’m pleased to be co-chair of our team’s Asian American Pacific Islander (AAPI) Employee Resource Group (ERG). I have developed multiple communications, teambuilding activities, and events to foster awareness of the AAPI community.…

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4 Reasons Why We Develop Custom Videos for Training

Video is a powerful and effective way to train staff and develop a team. Here are four reasons why: Videos are flexible You can customize videos for unique audiences. Different people learn and absorb information differently, and video accommodates everyone. You can make the video…

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Change Management and the Hawthorne Effect

The Hawthorne Effect was one of the first studies to evaluate organizational change, decades before formal change management methods emerged. The study showed that individual changes, whether positive or negative, could be successful when certain elements were present. The Hawthorne Studies were conducted from 1927…

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Highlands Consulting Runs the CIM Relay!

A relay team from Highlands Consulting ran the California International Marathon last Sunday, December 7, 2014. The annual race starts in Folsom at 7 a.m. and winds through the towns of Orangevale, Citrus Heights, Fair Oaks and Carmichael and into the City of Sacramento for…

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12 Quotes to Inspire Change

Life is all about change no matter how much we want things to stay the same. As human beings, we’re wired to stick with what’s comfortable. Change can bring about a lot of stress because we feel as though it interrupts our everyday lives. No…

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