Category: Blog

Let’s All Rise to the Challenge

For over a year now, I’ve had the privilege of helping the California Department of Public Health (CDPH) respond to the COVID crisis. It’s been a colossal effort by CDPH and its partners to stand up new systems and processes to support the testing, contact…

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4 Reasons Why We Develop Custom Videos for Training

Video is a powerful and effective way to train staff and develop a team. Here are four reasons why: Videos are flexible You can customize videos for unique audiences. Different people learn and absorb information differently, and video accommodates everyone. You can make the video…

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Focusing on Our Strengths

At Highlands, we have a passion for learning. In fact, it’s one of the top five values we share as a firm. Each of us has a yearly training stipend to grow in our chosen areas, but to kick off 2021 we came together as…

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With Gratitude and Hope

As this crazy year comes to an end, we have much to be grateful for: our ability to keep working remotely, be responsive to our clients, support our friends, and care for our families. We are also grateful that we can give back to our…

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Impact of COVID-19 on Transportation in California

Highlands Consulting has long served State transportation clients and has been closely following the effect of the COVID-19 pandemic on this area. In September, the Legislative Analyst’s Office (LAO) released a new transportation policy post on the “Impact of COVID-19 on State Transportation Revenues.” It…

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Doing Organizational Change Management Remotely

“Change is hard at first, messy in the middle, and gorgeous at the end.” –Robin Sharma For most organizations, teams are facing a flurry of change in 2020 – not just technology and business changes, but also lifestyle changes due to the pandemic and working…

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FI$Cal: Beyond Fiscal Functionality

FI$Cal, or the Financial Information System for California, is far more than the state’s accounting, budgeting, and procurement system.  As a robust enterprise resource planning (ERP) system, FI$Cal has unique capabilities that departments are beginning to realize. We’ve previously highlighted our work implementing FI$Cal functionality…

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Connecting Digitally – Together Mode in MS Teams

These days it’s easy to feel disconnected, especially if you are working from home full-time. Gone are the casual hallway conversations, replaced by days filled with virtual meetings. As wonderful as it is to see other people (even digitally), virtual meeting fatigue is common. To…

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Facilitating Business Process Improvement in a Virtual Setting

At Highlands, we have helped dozens of clients improve their business processes through facilitated meetings, in person. With stay-at-home orders, we knew we had to adapt to a fully digital setting. Here are three of our many lessons learned: Choose the platform wisely. There is…

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Inspired to Speak Up and Give

As we stand in solidarity with the Black community, all of us at Highlands Consulting continue to listen, reflect, learn, and act for change. Each of us seeks open dialogue with colleagues, friends, and family. And along the way, we have been inspired to donate…

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