Author: Hilary Fong

Transforming Statewide Transit

The California State Transportation Agency (CalSTA) has embarked on an ambitious project to transform transit in California. The Transit Transformation Task Force (TTTF) will develop policy recommendations to grow transit ridership, improve the transit experience, and address long-term operational needs. This effort is guided by…

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Tactics for Developing High Quality Reports

One of the most common deliverables we produce as consultants are written reports. In public sector consulting, report types can vary widely, from open-ended “Blue Sky” reports (such as this program findings report) to more standardized, structured products (such as IT planning documentation). Each has…

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Impact of COVID-19 on Transportation in California

Highlands Consulting has long served State transportation clients and has been closely following the effect of the COVID-19 pandemic on this area. In September, the Legislative Analyst’s Office (LAO) released a new transportation policy post on the “Impact of COVID-19 on State Transportation Revenues.” It…

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Improving Traffic Safety in California

Highlands Consulting has a long history of providing services to California’s transportation departments. Since joining the team I have worked on transportation projects and discovered a new passion for traffic safety. Most recently, we helped the Office of Traffic Safety develop their 2020-2023 Strategic Management…

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The Business Analysis Body of Knowledge (BABOK) and PAL

The California Department of Technology’s (CDT) Project Approval Framework (PAL) has been around for several years now. It describes the four stages that State agencies undertaking large-scale IT modernization projects must go through to obtain approval and establish a foundation for project success. Stage 1:…

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