Blog

We enjoy sharing our experiences through blogs posts, as we continuously seek new ways to serve our clients.

O Tannenbaum!

Highlands Consulting donated five Christmas trees to the Sacramento Children’s Home this week. To make things fun, we divided into teams to decorate the trees and had an internal competition before donating them. It turns out we’re a pretty competitive group, at least when it…

Showing that We Care!

During this holiday season, legendary UCLA basketball coach John Wooden’s words come to mind: “Seek opportunities to show you care. The smallest gestures often make the biggest difference.” Since our founding in 2002, Highlands Consulting has embraced this philosophy and made it an essential part…

Human Learning Theory… for All Ages!

All projects require learning of some kind – to work with a new team, to understand new processes, and/or to use new systems. As managers lead teams through the learning process, they can draw upon learning theories such as andragogy, constructivism, behaviorism, and cognitivism. But…

Selection to Success in Three Months

Is it conceivable to automate a 100% paper-based process in less than three months, even for a complex State environmental program? The answer is yes! This week, one of our clients at the State Water Resources Control Board (Water Board) delivered a presentation that recounted…

Manage Your Way to the Marathon Finish Line!

A few years ago, I set my sights on the California International Marathon. At that point, the longest race I’d ever done was a 5K, so getting ready in just six months seemed daunting. But I quickly realized that preparing for and running a marathon…

Change Networks

A network, by definition, is a group or system of interconnected people or things. In a Change Management setting, we often times create a people-based network to introduce business change to the organization.  Change Networks provide many benefits, one of which is to increase adoption…

Consultant Speak vs. the Nitty Gritty

For nearly 30 years, I’ve enjoyed working in the government technology industry, focused on serving the State of California. Along the way, I’ve met and worked with hundreds of amazing consultants with business and technical expertise. In recent years, I’ve become sensitive to what our…

Put it on the “done” list

If you’re a knowledge worker, getting an accurate gauge of your progress is a challenge, since the fruits of our labors can quickly get buried by the next task. We don’t create sculptures or build houses. Often times, our work may not look any different…

5 Steps to Achieve Your New Year’s Resolution

In the business world, 70% of new initiatives fail, resulting in the frustration of going over budget, being late, and/or not delivering expected benefits. Unfortunately, we experience the same transitional heartburn in our personal lives. Over 70% of “resolvers” successfully change through the first week…

Saying More with Less

“I would have written a shorter letter, but I did not have the time.” – Mark Twain When it comes to good writing, less is more. But, tightening your writing is harder than it looks. Which words should you omit? How can you write more…