Blog

We enjoy sharing our experiences through blogs posts, as we continuously seek new ways to serve our clients.

Time Flies With A Great Team

It seems like just yesterday I was meeting with Eric Norton at the Old Soul coffee house in midtown about coming to work for Highlands. Fast forward… and this year marks my 10th anniversary with the firm. While I wasn’t part of the “start-up” years,…

Grateful for the Triumph Cancer Foundation

At the end of each year, Highlands Consulting staff select a charity that has personal meaning, and the firm donates on their behalf. This was especially impactful during a year when fundraising was limited due to COVID-19. I am especially grateful for a local organization…

Reflections

At times, my career has taken me to places that I never thought it would. I never imagined embracing change management as a profession when I was in college – I didn’t even know what it was. I didn’t think I would love teaching change…

Change Management for Tough Times

How can organizations thrive during change, when individuals must navigate with urgency, unpredictability, complexity, and overall tough times? I have pondered these questions since the start of the pandemic, when we all began to experience change at home, school, work, restaurants, gyms, and pretty much…

ZooFest 2021!

Our Highlands Consulting team gathered last month for our annual summer family event, this year at the Sacramento Zoo. Amidst the pandemic, summer heat, and wildfire smoke – we managed to have a great day! The zoo’s redwood grove provided a shady escape for a…

The Value of My Summer Internship

If you were to ask a college student, “what do you aspire to be?” or “what career path do you want to pursue?” many (including myself) would say “I don’t know yet” or “I am still figuring it out.” I was fortunate to have had…

Our Differences Make Us Stronger

At Highlands Consulting we believe that being diverse and inclusive makes us more innovative, engaged, and productive. Three years ago, we formed a Diversity and Inclusion (D&I) committee to: 1) define a our goals and objectives, 2) build our internal awareness, 3) expand our recruiting…

The Unsung Heroes of COVID-19

I’ve been fortunate to work with the California Department of Public Health on COVID-19 related initiatives since April 2020. Going into this, as a public sector consultant with over 15 years’ experience, I thought I knew a thing or two. But working alongside doctors, epidemiologists,…

Beyond the Basics of Project Management

Since our founding in 2002, Highlands Consulting has provided project management services for public sector clients, including many large-scale projects for the California Public Employees’ Retirement System, California Department of Public Health, and California Department of Water Resources. A key factor in our success is…

3 Success Factors for Virtual Process Improvement Teams

Working remotely isn’t always easy, especially during real-time business process improvement (BPI) efforts involving many stakeholders. In the past year, we’ve evolved three success factors for facilitating BPI sessions virtually: Take time to scope the effort to avoid rework. Though it can be tempting to…