Blog
We enjoy sharing our experiences through blogs posts, as we continuously seek new ways to serve our clients.
In the business world, 70% of new initiatives fail, resulting in the frustration of going over budget, being late, and/or not delivering expected benefits. Unfortunately, we experience the same transitional heartburn in our personal lives. Over 70% of “resolvers” successfully change through the first week…
“I would have written a shorter letter, but I did not have the time.” – Mark Twain When it comes to good writing, less is more. But, tightening your writing is harder than it looks. Which words should you omit? How can you write more…
A powerful energy flowed through the conference room in San Mateo, where approximately 100 change management professionals and 10 presenters gathered for the ACMP Northern California Chapter’s Change Symposium. It was a fun and eventful day, filled with engaging presentations and delightful conversations. We even…
This month we will celebrate our 15th anniversary as a management consulting firm. The word gratitude immediately comes to mind. Thank you to our clients for the opportunity to build lasting, trusted partnerships. This is a source of great pride for us. As we look…
The Prosci ADKAR individual model of change (Awareness – Desire – Knowledge – Ability – Reinforcement) posits that people must first be aware of the need for a change before they can commit to it. Yet we all know situations where we firmly believe a change is…
In my current role as an acquisition consultant, I am helping California agencies plan and procure new information technology solutions. Starting with a structured approach to business analysis has set the stage for success. The Business Analysis Core Concept Model (BACCM™), developed by the International Institute…
For the past 12 years, I’ve been consulting and training in the growing field of Organizational Change Management (OCM). Recently I was asked to guest lecture for the McGeorge Law School, Master of Public Administration (MPA) and Master of Public Policy (MPP) programs. While I…
I am a tried and true “homebody” so when I am faced with finding a new home it can be a truly daunting experience! During my short time living in Sacramento, I have rented two drastically different apartments as a result of drastically different approaches,…
A group from Highlands Consulting, along with families and friends, recently donated our time to the Sacramento Ronald McDonald House. We spent a few hours on a warm Saturday morning raking leaves, pulling weeds, and trimming trees and shrubs. The Ronald McDonald House provides a home-away-from-home…
I have always been passionate about automobiles and traveling so it seems fortuitous that a lot of our recent consulting projects in 2015 and 2016 have been on these very topics. On the strategic and business planning front we recently facilitated executives at the California…