Connecting at CWDA 2025: A Look Back at a Great Conference!
The Highlands Consulting Group, Part of Accenture, participated in the 2025 CWDA Conference last month – an important annual gathering that brings together California county leaders and partners to delve into the most pressing human services topics across the state. With approximately 1,000 attendees over…
Read MoreCalifornia’s Transit Transformation Is Underway
Highlands Consulting has been proud to help California reimagine the future of public transit by supporting CalSTA’s Transit Transformation Task Force (TTTF). Through Senate Bill 125 (2023), the Task Force was created to bring together voices from across the state—including transit leaders, community advocates, researchers,…
Read MoreInnovative Solutions for Our State’s Roads
As California works toward a more sustainable transportation future, new funding models are needed to maintain our roads. To address this challenge, the State of California launched the Road Charge Collection Pilot (RCCP) to exploring an approach where drivers pay based on miles driven rather…
Read MoreAn Exciting New Chapter
Today is a defining moment in our firm’s journey – we are officially joining Accenture’s Strategy & Consulting practice. Since founding Highlands Consulting in 2002, my goal has always been simple: bring together a team of people who care deeply about solving big problems for…
Read MoreA Home Run Evening with the A’s
Earlier this month, our Highlands Consulting Team gathered at Sutter Health Park to watch the Sacramento A’s take on the Toronto Blue Jays. We had a fantastic mix of employees, friends, and families in our suite – some glued to every pitch, while others caught up…
Read MoreFour Top Tips for Managing Large-Scale Webinars
I’m proud to be part of Highlands Consulting’s Strategic Communications Team helping California’s child welfare professionals as they transition to a new case management system. Last month, we facilitated a 3-hour live webinar that included project updates and two system demonstrations – with over 480…
Read MoreKey Insights from the Annual ACMP Change Conference
My colleague, Jim Turko and I recently attended the Association of Change Management Professionals (ACMP) Conference in Chicago. This popular event drew 644 attendees, 66 presenters, and 19 exhibitors! The week was filled with exciting news and content, including 55 sessions and plenty of opportunities…
Read MoreHonoring Individual Change Journeys
Organizational change management (OCM) has been my primary focus for over 15 years. One thing I’ve learned is that everyone comes to it from a different place. Some have never heard of OCM, others have had mixed experiences with it, and some are experts in…
Read MoreThree Key Insights About the People Side of Change
I recently completed the Prosci Change Management Certification course, and it was an eye-opening experience in every sense. I gained practical strategies, explored the ADKAR model, and discovered just how essential the human side of change is to success. Here are three key insights that…
Read MoreSponsoring a Voice for Foster Children at the 2025 CASA Crab Feed
The Highlands Consulting Group proudly supports our local community, and one of the most impactful ways we do this is by championing the work of Sacramento CASA (Court Appointed Special Advocates). Earlier this month, we were honored to sponsor their annual crab feed, an event…
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