GenAI for Change Leaders
In the past year, I’ve been learning and talking a lot with other Change Leaders and Project Managers about Generative Artificial Intelligence, or GenAI. This is an exciting time for people who lead changes in their organizations, because GenAI can help them perform better in…
Read MoreConnecting with the OCM Community
I recently had the opportunity to participate in my first major organizational change management (OCM) conference since the pandemic started – the 2024 San Diego Change Conference. After four years of video conferences and online meetings, I had many questions about this large in-person event.…
Read MoreA Rose by Any Other Name…
“A rose by any other name would smell as sweet.” – William Shakespeare It’s that time of year when I check-in on all those resolutions, transformations, and brave goals that I set to achieve in the New Year. As a Change Consultant, I have a…
Read MorePersonal Growth from Giving Back
“Leave the world a better place than when you came into it” – it’s one of the teachings that I tried to instill in my step kids when they were growing up. Life is about more than simply existing; we can be more. One of…
Read MoreReflections
At times, my career has taken me to places that I never thought it would. I never imagined embracing change management as a profession when I was in college – I didn’t even know what it was. I didn’t think I would love teaching change…
Read MoreChange Management for Tough Times
How can organizations thrive during change, when individuals must navigate with urgency, unpredictability, complexity, and overall tough times? I have pondered these questions since the start of the pandemic, when we all began to experience change at home, school, work, restaurants, gyms, and pretty much…
Read MoreDoing Organizational Change Management Remotely
“Change is hard at first, messy in the middle, and gorgeous at the end.” –Robin Sharma For most organizations, teams are facing a flurry of change in 2020 – not just technology and business changes, but also lifestyle changes due to the pandemic and working…
Read MoreWhat Changes Will Stick?
I recently had the opportunity to lead a Change Management discussion with a local graduate school class. During the Question and Answer portion, the discussion naturally turned to the changes that we are experiencing during the COVID-19 timeframe. The one question that stood out to…
Read MoreLeveraging Technology in the COVID-19 Pandemic
Highlands Consulting helps government clients manage digital transformation. There’s an image floating around LinkedIn and Twitter asking people “Who led the digital transformation of your company? 1. CEO; 2. CTO; or 3. COVID-19?” Many of us might circle answer #3. Change was hard before the…
Read MoreTransitioning to FI$Cal Department-Wide
Implementation of the Financial Information System for California (FI$Cal) represents massive change across the entire state. Highlands Consulting is wrapping up the second phase of a FI$Cal transition effort for a large state department. Phase one transitioned administrative staff in the Accounting, Budgets, and Procurement…
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