Tag: change

How Many Balls Are You Juggling?

The Prosci ADKAR individual model of change (Awareness – Desire – Knowledge – Ability – Reinforcement) posits that people must first be aware of the need for a change before they can commit to it. Yet we all know situations where we firmly believe a change is…

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Organizational Change Management for a New Generation

For the past 12 years, I’ve been consulting and training in the growing field of Organizational Change Management (OCM). Recently I was asked to guest lecture for the McGeorge Law School, Master of Public Administration (MPA) and Master of Public Policy (MPP) programs.  While I…

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Managing Change: The Quest for the Perfect Apartment

I am a tried and true “homebody” so when I am faced with finding a new home it can be a truly daunting experience! During my short time living in Sacramento, I have rented two drastically different apartments as a result of drastically different approaches,…

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Rapid Process Improvement

A team of Highlands’ consultants were recently certified by PQS, Inc., to facilitate Rapid Process Improvement (RPI) events. RPI is a highly-interactive method of business process analysis that focuses on resolving problem workflows and returning rapid results that can be implemented quickly. RPI is based…

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Case Study: Owning the Change Determines IT Success

The Highlands Consulting Group is assisting the State of California Office of Statewide Health Planning and Development (OSHPD) with implementation of ePlanCheck (ePC), a tool for the electronic submission, review, and approval of architecture and other building plans. ENVISION: We are using our knowledge of…

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Organizational Change Management in an Agile Environment

In our last blog post, my colleague Nikki Angle wrote about the myths and realities of Agile in government. It’s a significant shift that requires increased communication, readiness assessments, training, and reinforcement – all components that we deliver every day through organizational change management. Two State of California…

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Agile in Government: Myths vs. Realities

We hear about ‘Agile’ in government projects more and more frequently. It’s not a new concept, but one with many misconceptions that can derail a transition from a Waterfall to Agile environment. According to Maria Burton from Focus on Training, her teams experienced three common myths as they transitioned…

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The Square Root of Change

Change can be difficult, and usually when an organization undergoes change things get worse before they get better. I recently heard this phenomenon described as the “square root of change” – and I think it’s something that project sponsors and project managers too often neglect.…

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CalTech Announces New Project Approval Lifecycle

Last week, the California Department of Technology (CalTech) celebrated the release of the new IT Project Approval Lifecycle (PAL). A result of the State Technology Approval Reform (STAR) initiative, the PAL replaces the current feasibility study report (FSR) and procurement processes with a new iterative…

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12 Quotes to Inspire Change

Life is all about change no matter how much we want things to stay the same. As human beings, we’re wired to stick with what’s comfortable. Change can bring about a lot of stress because we feel as though it interrupts our everyday lives. No…

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