Author: Mark Graziano

Meaningful Peer Exchange and Collaboration

As a public sector consultant, I have the privilege to help design and implement projects that are shaping California’s future. One of the ways I do this is through meeting facilitation. Regardless of the discussion topic, my priority is to guide my client towards a…

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Our Differences Make Us Stronger

At Highlands Consulting we believe that being diverse and inclusive makes us more innovative, engaged, and productive. Three years ago, we formed a Diversity and Inclusion (D&I) committee to: 1) define a our goals and objectives, 2) build our internal awareness, 3) expand our recruiting…

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What’s Measured Gets Done

 “If you don’t know where you’re going, any road will take you there.”–  Lewis Carroll In business, clear goals matter. When done well, a written strategic plan is both a path forward and a roadmap to help achieve an organization’s mission. That’s why our team…

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Put it on the “done” list

If you’re a knowledge worker, getting an accurate gauge of your progress is a challenge, since the fruits of our labors can quickly get buried by the next task. We don’t create sculptures or build houses. Often times, our work may not look any different…

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Saying More with Less

“I would have written a shorter letter, but I did not have the time.” – Mark Twain When it comes to good writing, less is more. But, tightening your writing is harder than it looks. Which words should you omit? How can you write more…

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