Organizational Change Management in an Agile Environment

In our last blog post, my colleague Nikki Angle wrote about the myths and realities of Agile in government. It’s a significant shift that requires increased communication, readiness assessments, training, and reinforcement – all components that we deliver every day through organizational change management. Two State of California departments have recently engaged us to provide organizational change management services to help them succeed in an Agile environment:

  • Department of Health Care Services (DHCS) – an early adopter of Agile, DHCS engaged us to provide organizational change management during its CalHEERS interface development. We have applied Scrum techniques as well as Prosci change management methods.
  • Office of Statewide Health Planning and Development (OSHPD) – after helping OSHPD implement new system functionality using Scrum techniques to review and approve health facility construction projects, we were engaged to provide organizational change management for new workflow and process improvements.

It’s exciting to help our clients improve user adoption of new system functionality in shorter timeframes, using both Agile and Prosci methods.