California’s Transit Transformation Is Underway
Highlands Consulting has been proud to help California reimagine the future of public transit by supporting CalSTA’s Transit Transformation Task Force (TTTF). Through Senate Bill 125 (2023), the Task Force was created to bring together voices from across the state—including transit leaders, community advocates, researchers,…
Read MoreHonoring Individual Change Journeys
Organizational change management (OCM) has been my primary focus for over 15 years. One thing I’ve learned is that everyone comes to it from a different place. Some have never heard of OCM, others have had mixed experiences with it, and some are experts in…
Read MoreRevisiting the Value of Recurring Meetings
How often do you attend a meeting purely out of habit without thinking about the reason why? Standing meetings sound like a good idea when scheduled but they don’t always age well. At the start of the new year, our project management office took time…
Read MoreRecognized as a “Best Place to Work”!
Each January, the Highlands team meets to revisit our strategic plan and brainstorm new action items for the year. We are empowered to suggest ideas that we want to implement, such as best practice research, group trainings, and community events. One such action item was…
Read MoreTransforming Statewide Transit
The California State Transportation Agency (CalSTA) has embarked on an ambitious project to transform transit in California. The Transit Transformation Task Force (TTTF) will develop policy recommendations to grow transit ridership, improve the transit experience, and address long-term operational needs. This effort is guided by…
Read MoreHow to Succeed in Ambiguous Consulting Situations
Ambiguity is a common challenge in the consulting world, as our clients’ needs are ever-changing and often unpredictable. Ambiguity can arise from unclear goals, conflicting expectations, incomplete information, and/or vague outcomes. How do we cope with ambiguity? One way to succeed in ambiguous situations is…
Read MoreMeaningful Peer Exchange and Collaboration
As a public sector consultant, I have the privilege to help design and implement projects that are shaping California’s future. One of the ways I do this is through meeting facilitation. Regardless of the discussion topic, my priority is to guide my client towards a…
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