Our Differences Make Us Stronger
At Highlands Consulting we believe that being diverse and inclusive makes us more innovative, engaged, and productive. Three years ago, we formed a Diversity and Inclusion (D&I) committee to: 1) define a our goals and objectives, 2) build our internal awareness, 3) expand our recruiting…
Read More3 Success Factors for Virtual Process Improvement Teams
Working remotely isn’t always easy, especially during real-time business process improvement (BPI) efforts involving many stakeholders. In the past year, we’ve evolved three success factors for facilitating BPI sessions virtually: Take time to scope the effort to avoid rework. Though it can be tempting to…
Read MoreFocusing on Our Strengths
At Highlands, we have a passion for learning. In fact, it’s one of the top five values we share as a firm. Each of us has a yearly training stipend to grow in our chosen areas, but to kick off 2021 we came together as…
Read MoreConnecting Digitally – Together Mode in MS Teams
These days it’s easy to feel disconnected, especially if you are working from home full-time. Gone are the casual hallway conversations, replaced by days filled with virtual meetings. As wonderful as it is to see other people (even digitally), virtual meeting fatigue is common. To…
Read MoreWhat’s Measured Gets Done
“If you don’t know where you’re going, any road will take you there.”– Lewis Carroll In business, clear goals matter. When done well, a written strategic plan is both a path forward and a roadmap to help achieve an organization’s mission. That’s why our team…
Read MoreTrees for a Cause
Highlands Consulting continued its tradition of donating decorated Christmas trees to the Sacramento Children’s Home this week. We organized into teams, brainstormed ideas, decorated the trees, and invited impartial judges to vote for the best tree! We were able to put our competitive instincts to…
Read MoreTeam Bonding Fun
In March, the Highlands Consulting team enjoyed a group retreat to celebrate recent successes and join in some team bonding fun. Catching a break from the rain – for the most part – we spent the afternoon at Safari West, a 400-acre wildlife preserve in…
Read More5 Ways to Manage Your Emotions During a Change
Maybe your organization’s big audacious goal involves changing technology and processes. Or perhaps you set some ambitious personal goals and are in the throes of marathon training or dieting. Whenever change is involved, some good, bad, and downright ugly emotions are bound to turn up.…
Read MoreO Tannenbaum!
Highlands Consulting donated five Christmas trees to the Sacramento Children’s Home this week. To make things fun, we divided into teams to decorate the trees and had an internal competition before donating them. It turns out we’re a pretty competitive group, at least when it…
Read MoreShowing that We Care!
During this holiday season, legendary UCLA basketball coach John Wooden’s words come to mind: “Seek opportunities to show you care. The smallest gestures often make the biggest difference.” Since our founding in 2002, Highlands Consulting has embraced this philosophy and made it an essential part…
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