Blog
We enjoy sharing our experiences through blogs posts, as we continuously seek new ways to serve our clients.
At times, my career has taken me to places that I never thought it would. I never imagined embracing change management as a profession when I was in college – I didn’t even know what it was. I didn’t think I would love teaching change…
How can organizations thrive during change, when individuals must navigate with urgency, unpredictability, complexity, and overall tough times? I have pondered these questions since the start of the pandemic, when we all began to experience change at home, school, work, restaurants, gyms, and pretty much…
Our Highlands Consulting team gathered last month for our annual summer family event, this year at the Sacramento Zoo. Amidst the pandemic, summer heat, and wildfire smoke – we managed to have a great day! The zoo’s redwood grove provided a shady escape for a…
If you were to ask a college student, “what do you aspire to be?” or “what career path do you want to pursue?” many (including myself) would say “I don’t know yet” or “I am still figuring it out.” I was fortunate to have had…
At Highlands Consulting we believe that being diverse and inclusive makes us more innovative, engaged, and productive. Three years ago, we formed a Diversity and Inclusion (D&I) committee to: 1) define a our goals and objectives, 2) build our internal awareness, 3) expand our recruiting…
I’ve been fortunate to work with the California Department of Public Health on COVID-19 related initiatives since April 2020. Going into this, as a public sector consultant with over 15 years’ experience, I thought I knew a thing or two. But working alongside doctors, epidemiologists,…
Since our founding in 2002, Highlands Consulting has provided project management services for public sector clients, including many large-scale projects for the California Public Employees’ Retirement System, California Department of Public Health, and California Department of Water Resources. A key factor in our success is…
Working remotely isn’t always easy, especially during real-time business process improvement (BPI) efforts involving many stakeholders. In the past year, we’ve evolved three success factors for facilitating BPI sessions virtually: Take time to scope the effort to avoid rework. Though it can be tempting to…
For over a year now, I’ve had the privilege of helping the California Department of Public Health (CDPH) respond to the COVID crisis. It’s been a colossal effort by CDPH and its partners to stand up new systems and processes to support the testing, contact…
Video is a powerful and effective way to train staff and develop a team. Here are four reasons why: Videos are flexible You can customize videos for unique audiences. Different people learn and absorb information differently, and video accommodates everyone. You can make the video…