ZooFest 2021!
Our Highlands Consulting team gathered last month for our annual summer family event, this year at the Sacramento Zoo. Amidst the pandemic, summer heat, and wildfire smoke – we managed to have a great day! The zoo’s redwood grove provided a shady escape for a…
Read MoreThe Value of My Summer Internship
If you were to ask a college student, “what do you aspire to be?” or “what career path do you want to pursue?” many (including myself) would say “I don’t know yet” or “I am still figuring it out.” I was fortunate to have had…
Read MoreOur Differences Make Us Stronger
At Highlands Consulting we believe that being diverse and inclusive makes us more innovative, engaged, and productive. Three years ago, we formed a Diversity and Inclusion (D&I) committee to: 1) define a our goals and objectives, 2) build our internal awareness, 3) expand our recruiting…
Read MoreThe Unsung Heroes of COVID-19
I’ve been fortunate to work with the California Department of Public Health on COVID-19 related initiatives since April 2020. Going into this, as a public sector consultant with over 15 years’ experience, I thought I knew a thing or two. But working alongside doctors, epidemiologists,…
Read MoreBeyond the Basics of Project Management
Since our founding in 2002, Highlands Consulting has provided project management services for public sector clients, including many large-scale projects for the California Public Employees’ Retirement System, California Department of Public Health, and California Department of Water Resources. A key factor in our success is…
Read More3 Success Factors for Virtual Process Improvement Teams
Working remotely isn’t always easy, especially during real-time business process improvement (BPI) efforts involving many stakeholders. In the past year, we’ve evolved three success factors for facilitating BPI sessions virtually: Take time to scope the effort to avoid rework. Though it can be tempting to…
Read MoreLet’s All Rise to the Challenge
For over a year now, I’ve had the privilege of helping the California Department of Public Health (CDPH) respond to the COVID crisis. It’s been a colossal effort by CDPH and its partners to stand up new systems and processes to support the testing, contact…
Read More4 Reasons Why We Develop Custom Videos for Training
Video is a powerful and effective way to train staff and develop a team. Here are four reasons why: Videos are flexible You can customize videos for unique audiences. Different people learn and absorb information differently, and video accommodates everyone. You can make the video…
Read MoreFocusing on Our Strengths
At Highlands, we have a passion for learning. In fact, it’s one of the top five values we share as a firm. Each of us has a yearly training stipend to grow in our chosen areas, but to kick off 2021 we came together as…
Read MoreWith Gratitude and Hope
As this crazy year comes to an end, we have much to be grateful for: our ability to keep working remotely, be responsive to our clients, support our friends, and care for our families. We are also grateful that we can give back to our…
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