Tag: client service

Organizational Change Management in an Agile Environment

In our last blog post, my colleague Nikki Angle wrote about the myths and realities of Agile in government. It’s a significant shift that requires increased communication, readiness assessments, training, and reinforcement – all components that we deliver every day through organizational change management. Two State of California…

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Agile in Government: Myths vs. Realities

We hear about ‘Agile’ in government projects more and more frequently. It’s not a new concept, but one with many misconceptions that can derail a transition from a Waterfall to Agile environment. According to Maria Burton from Focus on Training, her teams experienced three common myths as they transitioned…

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We’ve Moved!

Highlands Consulting has outgrown our former office space on the 15th floor of the Wells Fargo Building in Downtown Sacramento. Our weekly all-staff meetings were getting crowded and our existing lease was ending, so we were pleased to find a new, larger office on the…

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CalTech Announces New Project Approval Lifecycle

Last week, the California Department of Technology (CalTech) celebrated the release of the new IT Project Approval Lifecycle (PAL). A result of the State Technology Approval Reform (STAR) initiative, the PAL replaces the current feasibility study report (FSR) and procurement processes with a new iterative…

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Helping Transform Health Care in California

Health care is undergoing a sea change, and it’s hard to predict what the California marketplace will look like even a year from now. The Affordable Care Act is impacting both public and private health care sectors. New plans are entering the market and long-established…

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About Highlands Consulting’s Culture

I think many aspects comprise the unique Highlands Consulting culture. We have a passion to help our clients succeed, an innate curiosity, a quest for learning, and an esprit de corps about client service. Our people want their clients and colleagues to excel. We’re flexible…

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